Service Advisor
Are you passionate about customer service and automotive excellence Join our dynamic team as a Service Advisor and be the bridge between our customers and our technical team.
Responsibilities:
- Greet customers and assess their service needs
- Provide accurate estimates and explain repair details
- Coordinate with technicians to ensure timely service delivery
- Maintain service records and follow up with customers
- Upsell maintenance packages and additional services
Requirements:
- Proven experience in customer service or automotive service
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of vehicle systems and maintenance
- Proficiency in service management software is a plus
