Advance your career as a Service Automation Engineer in a trusted financial institution!
Your New Company
This company is a leading multinational financial institution with a strong presence across Asia and beyond.
Your New Role
- Automate Configuration Management Database (CMDB) updates using existing tools, scripts, and integrations.
- Works closely with requesters, Systems and Service Delivery Teams to establish business requirements for the CMDB.
- Reconcile the CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories.
- Create & Monitor Normalisation and Reconciliation Jobs to ensure accuracy of data coming from diverse sources.
- Monitor CMDB Logs and identify issues with Discovery Sync, normalisation and reconciliation jobs.
What You'll Need to Succeed
- Strong understanding of CMDB and Common Data Model.
- Hands-on experience with Helix ITSM Development for Remedy Midtier & Progressive Web App.
- Excellent management skills to keep track of recurring issues and escalate it to the relevant audience on time.
- Knowledge of defining and debugging shell scripts on Linux, Unix, Solaris, and Windows systems.
- Demonstrated through understanding and experience with BMC Helix ITSM, CMDB, ITOM, Application monitoring, automation tools like Control-M.
What You'll Get in Return
In return for your dedication and hard work, you'll be rewarded with:
- Get a chance to work in a global environment
- Attractive employee incentive scheme
- Training and development programs
- Comprehensive benefits package
What You Need to Do Now
If you think this is you, what are you waiting for Hit apply now for more details or a confidential discussion. Please contact Ler Xuen Law at Hays on +60 3-2779 5124 or email [Confidential Information].
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.