Service Desk Engineer
N2S Global Workforce Solutions India Private Limited- Posted 26 days ago
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Job Description
Job Description:
Must have Hindi and English proficiency.
1. Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
2. Ability to provide technical support over the phone
3. Excellent Oral and Written Communication skills
4. Hands on Experience on resolving customer issues related to the infrastructure
5. Assist with support of network connectivity, PCs, and VPN connectivity
6. Experience on Remote Desktop Client Software's
7. Ability to resolve and or provide work around
8. Anticipate customer needs and proactively identifies solutions
9. Enthusiastic Maintain high customer / end user satisfaction
10. Strong in Communication skills and inter-personal skills.
11. Should have good experience in troubleshooting hardware issues for both desktops and laptops.
12. Should have experience in Active Directory and desktop engineering 13. Hands on experience on VMware and VDI troubleshooting.
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About Company
Net2Source (N2S) is a minority-owned global workforce solutions company recognized by SIA as one of the largest and fastest-growing Total Talent Solutions providers. With a presence in 34 countries and Glo-Cal (global and local) teams, we deliver seamless workforce solutions tailored to our clients’ unique needs. Our approach is built on three core pillars—People, Process, and Technology—enabling us to create simple, robust, and efficient talent solutions. With 3,500+ contractors working worldwide, we specialize in Contingent Staffing, Direct Hire, Statement of Work (SOW), Recruitment Process Outsourcing (RPO), Direct Sourcing, Global Payroll & Compliance (EOR/IC), Diversity Spend Capture, and Nearshoring/Co-shoring solutions. We combine global reach with local expertise to help organizations build agile, scalable, and future-ready workforces.