Service Engineer Intern (Service Operation)

Job Descriptions:

• Assist Service Engineers and the supervisor in coordinating and scheduling site activities.
• Support the team in following up on customer complaints and service cases to ensure timely resolution.
• Communicate and coordinate with customers, contractors, technicians, and internal teams regarding service requirements.
• Assist in collecting, compiling, and organizing service and site-related data.
• Prepare and maintain service reports, site reports, and other technical documentation.
• Support Service Engineers during on-site inspections, troubleshooting, testing, maintenance, and other service activities.
• Assist in tracking the progress and status of ongoing service cases and site activities.
• Ensure service records and documentation are properly updated and maintained.
• Perform other service engineering and administrative tasks as assigned by the supervisor.

Job Requirements:

Education & Academic

• Bachelor's Degree or Diploma in Mechanical Engineering, Electrical & Electronics Engineering (E&E), Chemical Engineering, or a related engineering discipline.
• Minimum CGPA of 3.00 or equivalent.

Skills & Competencies

• Strong analytical and problem-solving abilities.
• Good communication and interpersonal skills.
• Analytical thinking, with good report writing and presentation skills.
• Willing to work at customer sites and support testing & commissioning.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Workstyle & Attitude

• A collaborative team player who can also work independently and take initiative.
• Willingness to learn, adapt, and thrive in a fast-paced environment.

Availability for a minimum internship duration of 4 to 6 months is preferred.