Incorporated in February 1996, this Japanese organization specializes in generating renewable energy. The company provides a diverse range of products, including drives, inverters, semiconductor devices, sensors, transmission systems, factory automation solutions, and equipment upgrade services.
Responsibilities:
- Propose effective solutions based on diagnostic findings.
- Perform routine servicing, troubleshooting, and commissioning tasks.
- Attend site meetings and provide necessary clarifications.
- Offer technical support and training to customers.
- Prepare detailed service reports and documentation.
- Travel to various sites to provide product support.
- Participate in team meetings and facilitate cross-department communication.
- Ensure smooth project deliveries.
- Adhere to OSHA safety standards.
- Conduct onsite and online troubleshooting for company's products.
Job Requirements:
- Proficiency in English and Malay (Mandarin is an advantage).
- Degree in Electrical & Electronic Engineering or a related field.
- 1-2 years of experience with sales & service in Switchgear, Motor,UPS.
- Proficient in reading engineering drawings, wiring, and using measuring and analysis equipment.
- Strong understanding of safety standards and practices.
- Excellent troubleshooting and problem-solving skills for complex technical issue.
- Proactive, self-motivated, and able to work independently under pressure and meet deadlines.
- Strong communication and interpersonal skills to effectively engage with clients.
- Valid driver's license and willingness to travel to client sites.
