SFE & Training Manager

Job Description

Your Key Responsibilities:

Your Responsibilities Include, But Not Limited To

• Deliver accurate SFE analytics and KPIs to monitor commercial campaigns, programs, and fieldforce productivity, supporting datadriven decision making.
• Maintain and enhance performance dashboards and analytics tools (Power BI, Power Apps, Alteryx) with GCC support to ensure reliable and userfriendly reporting systems.
• Ensure CRM data quality and harmonization across SCOUT, Axtria, Salesforce, and related systems, including HCP tagging, profile updates, and data synchronization with Pitcher.
• Execute and coordinate digital initiatives across Marketing Cloud, Pitcher, HCP Portal, and corporate digital platforms, collaborating with crossfunctional partners.
• Support and optimize corporate and HCP portals, ensuring seamless user experience, compliant content upload, and effective integration with broader SFE and CRM tools.
• Design and implement training programs for medical representatives, firstline managers, and commercial roles, aligned to business capability needs and strategic priorities.
• Develop highimpact learning materials and promote blended learning approaches such as digital modules, microlearning, gamification, and elearning solutions.
• Assess competency gaps and deliver field coaching, tracking training KPIs to measure engagement, learning retention, and salesforce performance improvement.
  
  

Essential Requirements

What you'll bring to the role:

• Demonstrates relevant experience and role readiness, applying prior expertise of at least 5 years in SFE, CRM systems, analytics, or commercial capability development effectively in daily responsibilities.
• Builds strong crossfunctional collaboration and stakeholder partnerships with Sales, Marketing, Medical, IT, Compliance and P&O, ensuring smooth coordination and clear communication.
• Executes projects with strong planning and discipline, managing timelines, prioritizing effectively, and handling multiple workstreams with minimal supervision.
• Identifies problems proactively and drives continuous improvement, proposing structured solutions that enhance SFE processes, data quality, digital execution or training outcomes.
• Maintains high accuracy and timeliness of SCOUT HCP/HCO data updates, ensuring consistency and reliability across SCOUT, Axtria and interconnected platforms.
• Delivers highquality SFE dashboards and KPIs, ensuring reports are accurate, comprehensive and actionable for campaign and field performance tracking.
• Executes digital initiatives with quality and impact, ensuring timely deployment, innovation and strong integration across Marketing Cloud, Pitcher, HCP Portals and websites.
• Improves customer engagement across digital channels, monitoring reach, frequency and interaction quality across digital platforms and portals.
  
  

Why Sandoz

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Commitment To Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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