Responsible to attend and complete the service request assigned and provide coordination/monitoring work to related maintenance work or project. Additional task based on specific skills.
- Must have Chargeman A4 Certificate by Suruhanjaya Tenaga (Energy Commission)
- Be familiar with & operate to the Scope of Work/SLA's/KPI's as defined in the Master Agreement.
- Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.
- Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.
- Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.
- HSE Management
- To ensure the site provision of safe working environment and compliance to HSE standards.
- Competent in under taking Job Hazards Analysis (JHA)
- Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
- Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely manner
- Assist superior to ensure smooth running of meetings & events at the site.
- Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations
- Provide backup support for the superior in times of absence.
- Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance
- Clearly document & communicate all client expectations to the balance of the FM team
- Work collaboratively with facilities team colleagues both within the account & in the wider JLL network
- Provide assistance in general administrative activities and any other duties as assigned by the superior on a needs basis.
- Uninterrupted site operations
- 100% compliance of site to key client and JLL audits
- Meet or exceed Client Satisfaction survey targets
- Continuously improving service and train technical team
- Vendor Management
- undefined
- Qualifications and Ideal Experiences
- Certificate/Diploma in a mechanical, electrical or operational engineering discipline.
- 5 - 8 years of relevant experience in engineering or critical environment space.
- Having A4 Chargeman Certificate is mandatory.
- 3 - 4 years experience in the operation of electrical and mechanical services in Tier III or
- equivalent data centre or critical facility.
- Excellent people skills and ability to interact with a wide range of client and vendor staff.
