Shift Lead Engineer (YTL Data Center)

Neuron Solutions Sdn Bhd

Johor

3-10 Years

MYR 1 - 8,000 per month

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Posted 9 hours ago
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Job Description

Responsibilities

Plan, coordinate, and support Operations related activities
Perform Alert Monitoring triggered from the monitoring system
Perform first level troubleshooting, resolution and escalation based on predefined troubleshooting guide provided
Creation of Incident details using ticketing system provided
Any other duties or projects as assigned by the Management
To execute emergency operations procedure (EOP)
To support and response customer call, email, and chat
To monitor preventive and corrective maintenance activity
Data center house rule and policy enforcement
To support all kind of audit activity
To monitor and evaluate DC facilities performance and efficiency
To maintain Data center uptime and customer SLA
Response to Service Desk and service portal

Requirements

Diploma/Degree in in electrical, mechanical or technology related
Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint intermediate level
Able to communicate and written in English
Interested in Data Center facilities operations and maintenance for HV system, MV system, power generator, UPS, Chiller, Transformer, BMS, CPOS, DCIM and etc
Self-driven, positive attitude, and team player

More Info

Job Type:

Permanent Job

Industry:

Data Center

Role:

Team Leader /Technical Leader

Function:

Employment Type:

Full time

About Company

Neuron Solutions Sdn Bhd

Neuron Solutions Sdn. Bhd. (formerly known as Xchanging Malaysia Sdn. Bhd.) is a wholly owned subsidiary of YTL Group. We focus on consulting solutions and large scale system integration projects, through development, cybersecurity solutions, offshoring and delivery of enhanced mobile internet and cloud based offerings infused with the power of AI. We support wide-ranging technology transformation projects for multiple clients with diverse offerings and limitless opportunities for us to engage. Our aim is to add value through innovation, agility and operational excellence.

Job ID: 103358463