Shopify E-commerce

Company Description

PFC is a leading provider of fitness education, personal training, and performance solutions, committed to enhancing movement quality, recovery, and professional development across Asia. As the official education partner of the National Academy of Sports Medicine (NASM), PFC offers globally recognized certifications and training to empower fitness professionals. The company also distributes advanced recovery technologies from Hyperice and FlexBeam in Malaysia and Singapore, catering to physiotherapists, athletes, and fitness enthusiasts. With core pillars in Fitness Education, Personal Training, Post-Rehabilitation, and Sports Performance, PFC supports individuals at every stage of their fitness journey. At PFC, we believe in enabling better movement and achieving stronger outcomes for all.

Role Description

This is a full-time on-site role based in Kuala Lumpur for a Shopify E-commerce Specialist. The individual will manage and optimize the company's Shopify e-commerce platform to maximize online sales and customer satisfaction. Responsibilities include maintaining the online store, updating product listings, analyzing sales data, overseeing inventory management, and implementing strategies to improve user experience. The role also involves coordinating with internal teams to support marketing campaigns and providing excellent customer support to resolve online inquiries and issues.

Qualifications

• Strong understanding of Commerce and experience managing Shopify or similar e-commerce platforms.
• Excellent Analytical Skills to interpret sales data, track performance, and implement data-driven optimizations.
• Effective Communication skills to work collaboratively within teams and provide clear information to users.
• Strong Customer Service skills to address customer inquiries and ensure a high-quality online shopping experience.
• Experience and aptitude for Sales, with a focus on driving online conversions and meeting sales targets.
• Proficiency with digital marketing tools and strategies is an advantage.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Experience in Business Development, Digital Marketing, E-commerce, or a related field is preferred.