SMC Johor MC Team B

1-3 Years

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Early Applicant

Job Description

Key Responsibilities

Team Management Support

Assist the MCM in managing and coordinating the daily tasks of the MC team
Monitor RS Routine Service RC Routine Collection and sales performance of MCs
Handle VOC Voice of Customer cases especially those involving irregular RS or sales

Onboarding and Training

Onboard newly joined MCs and ensure smooth integration into the team
Conduct On the Job Training OJT to equip new MCs with the necessary skills and knowledge

Operations and Logistics

Ensure sufficient stock of uniforms tools and equipment for the MC team
Prepare filter quantity forecasts for Warehouse Admin to request from the SCM team
Verify and approve supporting documents for RS postponements or cancellations submitted by MCs

Performance and Compliance

Review and verify mileage reimbursement claims submitted by MCs
Conduct inventory audits in collaboration with the Service Operations Team
Perform RS tasks during manpower shortages due to contract terminations or MC absences

Job Requirement

Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
Preferably at least 1 year of related working experience.
Preferably SENIOR MAGIC CARE specializing in Management or equivalent.
Good communication skills in English, Malay language for both spoken and written
1 CONTRACT positions available