Job Description

Company Description Originating in Malaysia, Hollaface is a skincare brand built on the belief that skincare rituals should empower individuals while enhancing skin health. The company focuses on premium-grade, science-backed formulations that remain simple and suitable for both advanced and everyday users. Hollaface champions effective, clean, sustainable, and inclusive skincare designed for all skin types. Through recyclable and reusable glass packaging, the brand actively works to reduce its carbon footprint and inspire a low-waste lifestyle. Guided by the mantra Face Your Dream, Hollaface encourages users to redefine their skincare rituals with confidence and purpose.

Role Description The Social Commerce Executive (Live Host, Content Creator, KOL Partnership) is a full-time, on-site role based in Petaling Jaya. This position involves hosting regular live streams to showcase products, educate audiences, and drive engagement and sales on social and e-commerce platforms. The role includes planning and creating engaging multimedia content, such as scripts, short videos, captions, and product stories tailored to Hollaface's brand voice. The Social Commerce Executive will manage social commerce campaigns, coordinate collaborations with Key Opinion Leaders (KOLs), and track performance metrics to optimize reach and conversions. Daily tasks also include community interaction, responding to audience inquiries, and working closely with the marketing team to align content and partnerships with overall brand strategy.

Qualifications

Candidates should possess strong Communication skills to host live sessions confidently, engage audiences, and collaborate effectively with internal teams and external partners.
Candidates should possess Web Content Writing and Writing skills to craft clear, persuasive, and brand-aligned copy for live scripts, product descriptions, and social commerce content.
Candidates should possess Social Media Marketing skills to plan, execute, and optimize campaigns across social and e-commerce platforms, focusing on audience growth and conversion.
Candidates should possess Content Strategy skills to develop content calendars, align messaging with brand objectives, and adapt content formats for different channels and target segments.
Experience hosting live streams or on-camera content, especially in beauty or skincare, is highly beneficial.
Familiarity with analytics tools and social commerce features (e.g., TikTok Shop, Instagram Live, marketplace live platforms) is an advantage.
Strong interest in skincare, sustainability, and consumer trends, with the ability to translate product benefits into engaging stories.
Diploma or degree in Marketing, Communications, Media, or a related field, or equivalent practical experience in social media, content creation, or e-commerce.

Compensation