Social Media Support - Korean

TP Malaysia is Hiring!

Join us as a Social Media Support agent in Bayan Lepas – Malaysia

Passionate about helping others online This is your moment.

Location: Bayan Lepas

Salary Range: RM8500 - RM8900

Interpersonal Skills:

• Strong customer service focus
• Active listening & objection handling
• Clear, professional communication
• Emotionally intelligent, calm under pressure
• Open to feedback, fast learner, positive mindset
• Analytical & critical thinking skills

Technical Skills:

• Typing: 40 WPM, 90% accuracy
• Proficient in MS Windows & Office
• Able to read, write, and speak the required support language

Responsibilities & Accountabilities

• Assist customers with online Ads
• Provide timely support via multiple channels
• Handle payments and customer data securely
• Protect brand reputation and customer loyalty
• Escalate priority issues when needed
• Collaborate with team to improve support processes

Visa & flight provided

1 weeks accommodation

Paid training

Work with a global brand in a dynamic, digital support role