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Shopee

SOCN Operation Lead - Based in Ayutthaya (SPX Express)

Shopee
Malaysia
3-5 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Job Description:

  • Monitor and manage SOC operational team by using the daily performance report, history of excellence, and team development.
  • Works with internal and external functions to properly handle pushed-out parcels.
  • Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis
  • Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
  • Optimized manpower from the planning team to operate as our cycle time and hourly volume - Coaching and advising team member

Requirements:

  • Bachelor's Degree or Logistics management, Supply chain management or any related field.
  • At least 3 years of working experience in logistics, supply chain or express industry.
  • Be able to communicate in English.
  • Good communication and presentation skills.
  • High analytical ability - critical and logical thinking and optimization.
  • Strong working knowledge of Spreadsheets (Excel/Google Sheets).
  • Good team player Multitasking and prioritizing skills.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics/Supply Chain
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 127903969

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Last Updated: 25-10-2025 02:34:56 PM
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