Software Engineering Manager
Why This Role Matters
We build the technology that keeps banking and payments in Malaysia running every day. As a Software Engineering Manager at Finexus, you will lead engineering teams to deliver critical backend systems, driving both technical and business outcomes while developing high-performing teams across products.
About the Role
You will lead backend engineering teams to deliver reliable, scalable, and secure systems that directly support business objectives and product success. By owning architecture, design standards, and team growth, you will increase system stability, accelerate feature delivery, improve operational efficiency, and foster measurable improvements in team performance. You will also contribute hands-on to complex technical challenges to ensure timely delivery of high-impact initiatives.
Mission / Expected Outcomes
- Deliver backend systems that meet product KPIs for reliability, performance, and compliance.
- Drive architectural excellence, technical quality, and adoption of best practices across teams.
- Mentor, develop, and retain top engineering talent to improve team productivity and engagement.
- Lead resolution of critical incidents to minimize downtime and maintain service quality.
- Ensure engineering initiatives are aligned with company objectives and product roadmaps.
- Drive end-to-end feature planning and delivery aligned with product timelines, while maintaining a strong balance between engineering quality, technical health, and business priorities.
Key Responsibilities
1. Team Leadership & Development
- Lead, mentor, and grow software engineering teams, fostering collaboration, innovation, and continuous improvement.
- Conduct performance reviews, 1:1s, and career development planning.
- Promote a culture of accountability, high performance, and engagement.
2. Software Development, System Design & Architecture
- Oversee design, development, testing, and deployment of backend services across products.
- Lead the design and ownership of system architecture, ensuring backend services are scalable, reliable, and maintainable, with integrated monitoring and observability to proactively detect, diagnose, and resolve operational issues.
- Contribute hands-on to design or implementation for critical systems, high-complexity features, or production issues when needed.
- Drive continuous improvement in code quality, system performance, and operational reliability.
3. Cross-Functional Collaboration & Project Oversight
- Work closely with Product Managers, Project Managers, Business Analysts, and stakeholders to define requirements and priorities.
- Manage project timelines, dependencies, and risks across products.
- Communicate progress, challenges, and technical insights effectively to both technical and non-technical stakeholders.
4. Compliance & Security
- Ensure backend systems comply with relevant regulatory standards and data privacy requirements, including BNM RMiT, PCI-DSS, PDPA, and other applicable frameworks.
- Implement and maintain robust security practices to protect sensitive financial and customer data.
5. Incident Management & Operational Excellence
- Act as Incident Commander during critical incidents, coordinating cross-functional teams for swift resolution.
- Continuously improve incident response processes, documentation, and system reliability.
Technical Scope
- Backend technologies: Java (preferred), Python, Golang, Spring Boot, Airflow, Spark.
- Containerized platforms: Kubernetes, ArgoCD, Docker.
- Databases: SQL/NoSQL, ORMs.
- Cloud platforms: AWS, Azure, or equivalent.
- (Plus point) On-premise & system infrastructure (plus points): Linux, virtual machines (VMs), hardware security modules (HSM), monitoring / observability stacks.
- (Plus point) Domain knowledge (plus points): Fintech, payments, or ERP integrations.
- (Plus point) Regulatory familiarity (advantageous): LHDN, BNM RMiT, PCI-DSS.
Qualifications
Education & Experience
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
- Minimum 7 years of software engineering experience, with at least 2 years in a leadership role
- Proven ability to lead engineering teams, own system architecture, and contribute hands-on when needed
- Strong problem-solving, decision-making, and strategic thinking skills
Technical Expertise
- Hands-on experience in backend development using Java, Python, Golang, Spring Boot, Airflow, or Spark
- Experience with containerized environments: Kubernetes, Docker, ArgoCD
- Database expertise: SQL/NoSQL, ORMs
- Cloud platforms: AWS, Azure, or equivalent
- Exposure to on-premise systems, Linux, VMs, HSMs, and monitoring/observability stacks
- Knowledge of regulatory and compliance standards (LHDN, BNM RMiT, PCI-DSS)
Leadership & Collaboration
- Mentor and grow engineering talent, fostering a high-performing and collaborative culture
- Communicate technical decisions and trade-offs clearly to both technical and non-technical stakeholders
- Take ownership of system architecture, feature delivery, and operational reliability
- Identify risks, propose solutions, and make architecture/design decisions that improve system reliability, scalability, and maintainability
Preferred / Good-to-Have
- Exposure to multiple tech stacks or full software lifecycle
- Experience in fintech, payments, ERP, or other regulated systems
- Familiarity with DevOps/SRE practices (monitoring, SLIs/SLOs, incident response)
- Experience optimizing cost, performance, or infrastructure efficiency
