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About the Role
You are responsible and accountable for the delivery/ implementation of back office application solutions (Group400), within AIA in which requires you to implement (design/code) solutions to meet business objectives/requirements. You may be required to work with multiple stakeholders (IT, third party vendors, business team) in the implementation process. Must have good technical/analytical skills, and be able to multi-task within a complex environment and have good people skills.
Software Design and Engineering (80%)
- Responsible for application development (design/coding) activities and deliveries for Group Policy Admin system (G400).
- Accountable and responsible for one or more application solutions/systems with quality, architecture/risk/security compliance and continuous improvement.
- Responsible for governance and execution around software development, including version control, code review and structure, architecture, security, quality and performance.
- Managing vendor services and SLA for applications/systems under his/her purview.
- Manage application availability and reliability with timely resolution of issues and problems.
Resource & Team Management (10%)
Optimize resource planning and utilization to deliver maximum output to support business demands
Coach and mentor team to acquire the technical skills to execute their jobs.
Ensure performance in alignment to division and company strategy
Delivery Management (5%)
- Responsible for planning, prioritizing, managing delivery of initiatives/projects assigned under his/her portfolio with all stakeholders.
- Ensure delivery complies to standard operating processes defined (ie. system development life cycle, change management, security tollgates, etc.).
- Ensure business and functional requirements are translated to system solutions.
- Manage, optimize, plan resourcing for product manager, business system analyst, software engineer to complete execution delivery.
- Manage, optimize, plan operating cost and capital expenditure.
Stakeholder Management (5%)
- Manage, optimize and prioritize business demands in relation to business value generation and resource capacity with all business unit heads.
- Manage, negotiate and influence relationships with business users and product managers (inter and intra divisional) to deliver credible and consistent solution services.
- Manage, negotiate and influence vendor, business partner and Group IT relationships to provide delivery flexibility.
Job Requirements:
- Degree in IT from an accredited institution.
- 5 - 6 years of experience in IT Product Management/ Software Engineering environment, with 3-4 years in supervisory experience on the supported IT domain.
- Strong process improvement experience for software development.
- Strong presentation and process documentation using Microsoft Office tools.
- Strong technology and architecture background for middle and back office solutions (ie. BPM, Group 400, Life Asia, Polisy Asia, Enterprise Integration, Content Mgmt, Customer Comm Mgmt, etc.).
- Strong communication skills with ability to communicate with middle and senior management team, internal & external stakeholders.
- Strong analytical and problem-solving skills.
- Domain proficiency in insurance business and its operations including distribution channels modus operandi is preferred.
- Able to work independently and highly self-motivated.
- Able to work with peers and other stakeholders, a team player.
