Southern Business Unit Head

Verdant Solar is one of Malaysia's largest residential solar companies. Our Southern business unit covers Johor and Melaka, runs from our Johor Bahru office in Taman Molek, and is building toward a team of 10 or more sales consultants with its own project, installation and customer-experience support.

We are hiring a Business Unit Head (BUH) to own Southern as a business: growth, margin, customers, delivery and people, all five at once. You report directly to the CEO. This is not a senior sales role with a bigger title. It is the job of running a region.

What you are here to do. Take Southern's market share in Johor and Melaka to the company standard, rebuild the sales engine so that enough effective sales consultants are selling to carry the goal, and keep the region's customer and employee satisfaction, today the best in the company, while you do it. Then build a leader from within who can take over your burden.

1. Own the Southern scorecard

• Deliver the region's goals across five outcome areas: growth, profitability, customer experience, operational excellence and people sustainability.
• Own the Southern P&L. Present it monthly. Know cost of sales and operating expenses by line.
• Decide within the company's operating charter; escalate only when it adds value.

2. Build the sales engine

• Hire, ramp and keep enough effective sales consultants to deliver the goal.
• Run weekly leading metrics by consultant: leads, site surveys, proposals, conversion by stage, speed to first response.
• Lift lead-to-close conversion and the referral share of leads. Build corporate and community partnership channels.

3. Grow market share, not just sales

• Own the count of solar applications filed, not only deals signed.
• Know the Southern market: size by state, why customers choose us, who the competitors are, where average contract value can move.

4. Deliver what is sold

• Lead-time from sale to energisation to goal, with a weekly speed review by stage and one owner per process.
• Installer capacity secured ahead of the peak season; every dropped case tracked with a reason.
• Post-installation issues answered within the customer-experience target.

5. Keep the customer promise

• Net Promoter Score at or above goal; escalations and complaints falling; the customer always one step ahead in communication along the solar journey.

6. Lead people, build leaders

• Monthly 1-on-1s with every team member; performance issues addressed early; career charting and development plans for identified leaders.
• Run the weekly alignment meeting yourself. Build a successor from within.
• Model the core values; employee Net Promoter Score at or above goal.

7. Work AI-first

• Use AI daily in your own work and show the team. Ship agents or automations that remove manual work, with the hours saved validated.

8. Improve the system, not the symptom

• Deliver system-level fixes that the other business units adopt, not one-off interventions.

9. Govern and report

• A weekly reporting rhythm to the CEO with actuals, outlook and blockers; a monthly P&L approved products and price floor only; regulatory compliance and quality sign-off on every install; safety and ethics without exception.

• 8–10 years in sales or operations management, of which at least 3 years leading managers and running a branch, region or unit with a P&L. Preferred: businesses that sell to homeowners and need technical knowledge, such as solar, smart home, home improvement or EV chargers.
• A systems thinker who solves problems by analysing processes and structures rather than symptoms.
• Has hired and led a team of at least 10, and can name people they developed who were promoted.
• Uses AI tools daily and can show it live on a real problem.
• Fluent in English and Bahasa Malaysia; Mandarin preferred.
• Based in or willing to relocate to Johor Bahru; valid driving licence and own transport; weekly Melaka travel.
• Degree in business or engineering preferred, not required where the track record is proven.