Description
We are seeking a friendly and professional Spa Receptionist to join our team in Southeast Asia. The ideal candidate will have experience in customer service and a passion for the wellness industry.
Responsibilities
- Greet and welcome clients as they arrive at the spa.
- Manage appointment bookings and cancellations efficiently.
- Provide information about spa services and promotions to clients.
- Handle customer inquiries and resolve any issues that may arise.
- Process payments and maintain accurate records of transactions.
- Maintain a clean and organized reception area.
Skills and Qualifications
- 1-3 years of experience in a similar role, preferably in a spa or wellness environment.
- Proficient in using reservation and scheduling software.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks in a fast-paced environment.
- Basic knowledge of spa services and treatments.
