Specialist - Credit Risk

DHL Express (Malaysia) Sdn Bhd

Malaysia, Selangor

3-5 Years

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Job Description

Role Purpose

To ensure that credit risk exposure on the entire AR ledgers is proactively analyzed and that adequate recommendations and, follow up actions are taken to constructively limit/mitigate the credit risk exposure, while maintaining compliance with order to cash policies and other collection strategies.

Job Descriptions

Customer - Business Roles

To perform credit analysis, financial statement and credit bureau data reviews when onboarding new customers and, recommend trading terms and conditions in line with credit policies and guidelines
To perform analysis on outstanding AR ledgers and periodic portfolio reviews, determine potential risk customers and coordinate mitigation measures
To track highrisk customers, overdue trends, and sudden changes in payment behavior and abnormal transaction.
Leverage realtime market trend insights, industry developments, macroeconomic indicators, and external risk sources to detect early creditrisk signals and support proactive decisionmaking.
To perform in depth analysis on legal entity level in order to assess the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at country, regional and possibly global level.
To ensure adequate follow up and escalations upon identified risks and gaps
Perform SAP AR master data maintenance tasks to maintain accurate and uptodate customer information (Credit limit, Accounting clerk code, customer sensitive information, etc.) with four eye principal.
To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks

Stakeholder - Business Roles External & Internal

To agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams
To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains

Process

Monitor Dunning execution and Dunning block
Credit Hold / Credit stop tool
Credit checks
Credit risk monitoring
Credit risk mitigation
AR Master Data Set Up & Maintenance

Skills & Qualifications

Good telephone conversation/handling skills
Effective communication and conversational skills
High customer focus and service orientation
Advanced MS office knowledge
Intermediate Presentation skills
Analysis of financial statements
3 years and more previous Credit Risk Management experience is preferred
Sensitive to cultural specifics
Local language(s) / Multi lingual (in Shared Service environment)
Bachelor degree in related field
Intermediate level of English knowledge (DPDHL Business Language) preferred
Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation

More Info

Job Type:

Permanent Job

Industry:

Logistics /Courier /Freight /Transportation

Function:

Credit Risk Management

Employment Type:

Full time

About Company

DHL Express (Malaysia) Sdn BhdJob Source: careers.dhl.com

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.

Job ID: 139796487

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