Specialist, IT Support

Your Jobxa0

As a Specialist, IT Support, you will serve as the site-level owner and steward of digital manufacturing systems for Molex Malaysia. In this role, you will ensure effective integration between operational technology (OT) and enterprise IT platforms in an advanced, automation-intensive manufacturing environment, supporting the performance, security, and scalability of robotics, molding, stamping, plating, optical manufacturing, ERP/MES/SCADA, and data & analytics platforms aligned to Molexu2019s global technology direction.xa0

Our Teamxa0

You will support Molex Malaysiau2019s manufacturing site in Kawasan Perindustrian Prai, which manufactures and trades high-speed connectors for the Data, Audio & Video, Computer, and Power Supply industries. The site features advanced robotics, high-speed injection molding, stamping, plating, and automated assembly.xa0

This role works closely with site Operations, Engineering/Automation, Quality, Supply Chain, EHS, and Finance, while partnering with regional and global Enterprise IT, Cybersecurity, Digital/Analytics, Architecture, and Compliance teams.xa0

What You Will Doxa0

• Align technology roadmaps with Corporate Infrastructure and Manufacturing Operations to help achieve throughput, quality, and cost targets.xa0

• Translate manufacturing needs into actionable digital requirements, working with corporate IT, automation teams, and vendors to deliver solutions that improve reliability, visibility, and scalability.xa0

• Ensure all site IT/OT requests arexa0submittedxa0through the global intake workflow and meet intake standards.xa0

• Evaluate and prioritize requests based on strategic alignment, architecture fit, cost/value, urgency, compliance, and resource impact.xa0

• Proactively engage site stakeholders, including Engineering and Quality, to ensure standardized request submission and protect project timelines.xa0

• Leverage global steering and prioritization forums to secure funding, align priorities, and provide transparency on site demand and project status.xa0

• Operate and optimize site IT/OT infrastructure, including site networks, on-premises and cloud compute, identity and access systems, endpoints, datacenter assets, and plant-floor OT devices such as PLCs, HMIs,xa0IIoTxa0gateways, and historians.xa0

• Support andxa0maintainxa0core manufacturing applications, including MES, SCADA, Batch Execution Systems, and Quality Management Systems (QMS), to support continuous line availability.xa0

• Manage application lifecycles, upgrades, and patch management while ensuring scheduled downtime windows, change control compliance, minimal operational disruption, and legacy software validation.xa0

• Maintain current architecture diagrams, IP schemes, asset inventories, runbooks, and SOPs to enable fast recovery and consistent operations.xa0

• Implement and enforce secure remote access, segmentation between IT and OT, application-level RBAC, and endpoint hardening standards in partnership with corporate IT and cybersecurity teams.xa0

• Drive incident management, troubleshooting, and root cause analysis (RCA) for plant outages, data pipeline failures, and middleware/API integration drops between OT systems and enterprise IT.xa0

• Lead capacity planning and lifecycle management by forecasting resource needs, planning hardware/software refreshes, coordinating procurement, and managing warranties and licenses.xa0

• Protect intellectual property and supplier data by applying site cybersecurity controls, secure configuration baselines, and credential/certificate management.xa0

• Maintain, test, andxa0validatexa0disaster recovery and business continuity plans for critical digital assets ensure backups and restore proceduresxa0remainxa0current.xa0

• Serve as thexa0sitexa0liaison to Corporate Cybersecurity for vulnerability remediation, incident response, and compliance audits.xa0

• Support site compliance for audit certification and alignment with global and division standards.xa0

• Coordinate audit readiness, evidence, and corrective actions with Corporate IT, Cybersecurity, Quality, and Compliance teams.xa0

• Ensure business continuity, backup, andxa0recoveryxa0readiness, and lead rapid response for technology incidents or audit gaps.xa0

• Manage vendor relationships for support, maintenance, licensing, and professional services coordinate onsite vendor activities to minimize production impact.xa0

• Create andxa0submitxa0purchase requests (PRs) for generic IT requirements, ensuringxa0accuratexa0scope, cost justification, and alignment with approved budgets coordinate with Purchasing/Procurement to supportxa0timelyxa0purchase order (PO) release.xa0

Who You Are (Basic Qualifications)xa0

• Bacheloru2019s degree in Information Technology, Computer Science, Electrical Engineering, Automation Engineering, Industrial Engineering, orxa0a related field.xa0

• 5+ years of experience in a manufacturing environment, preferably supporting electronics, optics, automation, or advanced manufacturing operations.xa0

• Experience supporting enterprise IT infrastructure, including networks, cloud/on-premises environments, identity platforms, endpoints, and related operational systems.xa0

• Working knowledge of OT and manufacturing systems such as PLC, SCADA, MES, data platforms, ETL, and IT/OT cybersecurity practices.xa0

• Ability to work with plant, regional, and global stakeholders withxa0strong communication, vendor management, change leadership, and execution skills.xa0

What Will Put You Aheadxa0

• Exposure toxa0robotics, alignment/vision systems, AOI, metrology, or integration of precision equipment into MES, SCADA, or data lake environments.xa0

• Experience with Cisco networking, VMware virtualization, Ignition,xa0Opcenterxa0(MES), or AI tools.xa0

• Experience managing IT/OT incident response, RCA, lifecycle planning, or digital manufacturing roadmaps in a high-growth manufacturing environment.xa0

• Ability to travel regionally for IT meetings, cross-site support, vendor engagement, and best-practice sharing.xa0

• Chinese language capability in addition to English.xa0

Who We Arexa0