Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let's start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
Job Summary
- The role supports the Prepaid Team by preparing accurate reports, dashboards, and analyses to track business performance and campaign results. This includes extracting and validating data, delivering recurring and ad-hoc reports, and providing actionable insights to address performance issues and optimize processes. The role also contributes to process improvements and collaborates with cross-functional teams to support decision-making and business needs.
The Day-To-Day Activities
- Data Preparation & Reporting
- Support the Prepaid Team by extracting and preparing data using SQL to produce reports and outputs tailored to business needs.
- Prepare and deliver daily, weekly, and monthly recurring reports, ensuring accuracy and timeliness.
- Verify report figures and promptly alert stakeholders when discrepancies or unusual trends are detected.
- Build, update and maintain Power BI dashboards to track prepaid performance, especially for campaign launches or new product rollouts.
- Analysis & Insights
- Analyze prepaid business data to identify trends, patterns, and potential issues, providing actionable insights to the team.
- Support decision-making by exploring challenges such as performance drops, campaign results or product uptake.
- Conduct basic comparable analyses to validate findings and provide recommendations.
- Work closely with marketing, operations, and management teams to solve operational challenges and optimize processes.
- Process Improvement & Ad-Hoc Support
- Support the Prepaid Team to enhance reporting processes, ensuring outputs are efficient and aligned with business needs.
- Provide ad-hoc reports and analysis for urgent requests or special projects.
- Support other projects and assignments as required by management.
About You
- Minimum Bachelor's degree in Business, Statistics, Computer Science, IT, or a related field.
- Passion for working with data and solving business challenges through insights and reporting.
- 2–4 years of relevant experience in data reporting, analysis, or business intelligence is a plus point, preferably in the telecommunications or prepaid industry.
- Strong SQL skills for data extraction and preparation.
- Advanced proficiency in Power BI for dashboard design and performance tracking.
- High proficiency in Microsoft Excel for report preparation and validation.
- Understanding of basic data analysis techniques and statistical concepts.
- Highly detail-oriented, ensuring all reports and dashboards are accurate and reliable.
- Proactive in highlighting discrepancies, unusual patterns, or potential issues to stakeholders.
- Strong communication and interpersonal skills to collaborate effectively with marketing, operations, and management teams.
- Ability to manage recurring deliverables and analytical tasks in a fast-paced, dynamic environment.
- Analytical thinker with problem-solving skills and a mindset for continuous improvement.
What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
