SPX Business Intelligence Analyst, SG Business Intelligence

Shopee

Malaysia

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Job Description

Job Description:

Partner with Logistics Operations, Planning, and Regional teams to provide actionable insights on key logistics metrics, including service level (SLA), lead time, throughput, cost efficiency, and network performance
Monitor and deep dive into end-to-end logistics KPIs (first-mile to last-mile) to identify performance gaps, bottlenecks, and root causes
Analyse network flow (inbound, linehaul, sorting, last-mile delivery) to drive optimisation in routing, capacity allocation, and resource utilisation
Translate complex operational requirements into scalable data models, pipelines, and automated workflows
Automate manual reporting processes using SQL, Python, VBA, or other tools to improve efficiency and reliability
Develop and maintain dashboards and monitoring systems to ensure visibility, data accuracy, and timely decision-making
Optimise end-to-end data pipelines from source systems (WMS, TMS, order systems) to reporting layers
Support strategic initiatives such as network design, capacity planning, cost optimisation, and logistics performance improvement projects
Perform ad-hoc deep dives to support urgent operational issues and drive data-backed decisions

Requirements:

Bachelor's degree or above in Data Analytics, Statistics, Mathematics, Computer Science, Supply Chain, or other quantitative disciplines
Strong hands-on experience in SQL proficiency in Python/Excel / Google Sheets is required
Experience in logistics, supply chain, warehouse, or e-commerce fulfillment analytics is highly preferred
Strong analytical thinking with the ability to structure ambiguous logistics problems into clear analytical frameworks
Solid understanding of logistics concepts (e.g., SLA, lead time, routing, capacity, cost drivers) is a plus
Detail-oriented with high standards for data accuracy and reporting quality
Strong communication skills, with the ability to translate technical outputs into business impact for operational stakeholders
High ownership, proactive mindset, and ability to thrive in a dynamic environment

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 145209475

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