Sr Payroll Specialist

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

Role Purpose

The Senior Payroll Officer is responsible for managing and coordinating end-to-end payroll

activities across two legal entities covering Malaysia, Singapore, Bangladesh, and the Middle

East, while also overseeing payroll administration and coordination with third-party agencies

supporting the business.

The role is accountable for ensuring accurate, timely and compliant payroll processing,

statutory requirements, employee onboarding and off-boarding activities, and effective

resolution of payroll-related inquiries. The position works closely with HR, Finance,

employees, external payroll providers, agency partners and relevant statutory authorities to

ensure payroll operations are delivered efficiently, accurately and in accordance with

applicable legislation and company policies.

Key Responsibilities

Payroll Management

• Manage and coordinate end-to-end monthly payroll activities for two legal entities across Malaysia, Singapore, Bangladesh, and the Middle East.
• Coordinate and validate payroll inputs, including new hires, resignations, salary changes, allowances, deductions, bonuses, incentives, overtime, leave and other employee movements.
• Review and validate payroll outputs to ensure accuracy, completeness and timely payment.
• Coordinate with HR, Finance and external payroll providers to ensure payroll deadlines, approvals and controls are consistently met.
• Maintain accurate payroll records, reconciliations and supporting documentation for audit and compliance purposes.
• Ensure payroll-related employee data is accurately maintained in relevant HRIS and payroll systems.
  
  

Agency Payroll Oversight

• Oversee and coordinate payroll-related activities for employees or workers engaged through third-party agencies supporting the business.
• Validate agency payroll inputs and review payroll submissions to ensure alignment with agreed terms, approved headcount and relevant requirements.
• Review agency payroll-related invoices and supporting documentation in coordination with Finance and HR.
• Follow up on discrepancies, payment issues or payroll-related queries with agency partners and ensure timely resolution.
• Maintain appropriate records and controls over agency payroll activities.
• Work with agencies to ensure agreed payroll timelines, documentation and compliance requirements are consistently met.
  
  

Statutory Compliance

• Ensure timely and accurate administration of payroll-related statutory requirementsacross the relevant jurisdictions.
• Coordinate statutory contributions, deductions, filings and payments, including applicable tax, social security and employment-related obligations.
• Ensure appropriate statutory requirements are addressed during employee onboarding, employment changes and off-boarding.
• Support statutory audits, payroll reviews and government or regulatory inquiries when required.
• Monitor relevant changes in payroll and employment legislation and highlight potential implications to HR and management.
  
  

Employee Onboarding & Off-boarding

• Manage payroll-related onboarding activities for new employees, ensuring accurate and timely payroll and HRIS setup.
• Coordinate required statutory registrations and payroll documentation for new hires.
• Ensure employee compensation, bank details, tax information and other payroll relateddata are accurately captured and maintained.
• Manage payroll aspects of employee off-boarding, including final salary calculations,statutory requirements, deductions, leave balances and other termination-related payments.
• Ensure all payroll and statutory requirements arising from employee movements are completed within the required timelines.
  
  

Payroll Administration & Employee Support

• Act as a key point of contact for payroll-related employee inquiries and provide timely, accurate and professional responses.
• Investigate and resolve payroll discrepancies, payment issues, deductions, statutory matters and other payroll-related concerns.
• Liaise with external payroll providers, agency partners, banks and statutory authorities as required.
• Maintain strict confidentiality and appropriate controls when handling sensitive employee compensation, payroll and personal information.
• Provide guidance to employees and managers on payroll processes and relevant administrative requirements.
  
  

Payroll Governance, Controls & Process Improvement

• Maintain effective payroll controls, checklists, standard operating procedures and supporting documentation.
• Ensure appropriate segregation of duties, approvals and audit trails are maintained.
• Identify opportunities to improve payroll processes, data accuracy, controls and employee experience.
• Support payroll system enhancements, testing, process changes and implementation of new statutory requirements.
• Prepare payroll reports, reconciliations, analysis and management information as required.
• Support internal and external audits and provide relevant payroll documentation and information.
• Drive continuous improvement in payroll administration across countries and entities within scope.
  
  

Key Stakeholders

• Regional / Country HR
• Finance and Accounting
• Employees and People Managers
• External Payroll Providers
• Third-Party Agency Partners
• Government and Statutory Authorities
• Banks and Payroll Service Providers
• Regional and Global HR / Payroll Teams
  
  

Qualifications & Experience

• Diploma or bachelor's degree in human resources, Payroll, Finance, Accounting or a related discipline.
• 5+ years of relevant payroll experience, preferably covering multiple entities and jurisdictions.
• Strong experience managing end-to-end payroll processes and payroll-related statutory requirements.
• Experience working with external payroll providers and third-party agencies.
• Knowledge of payroll legislation and statutory requirements across Malaysia and Singapore; exposure to Middle East payroll is advantageous.
• Strong numerical ability, attention to detail and commitment to accuracy.
• Strong analytical, problem-solving and organizational skills.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple payroll cycles, deadlines and priorities in a regional environment.
• Experience with HRIS/payroll systems and strong Microsoft Excel skills.
• Demonstrated ability to handle confidential employee and payroll information with discretion and integrity.
  
  

Core Competencies

• Confidentiality & Integrity
• End-to-End Payroll Management
• Accuracy & Attention to Detail
• Payroll Governance & Controls
• Payroll & Statutory Compliance
• Agency Payroll Oversight
• Employee Service Orientation
• Stakeholder Management
• Problem Solving
• Process Improvement
• Time & Priority Management
• Regional / Multi-country Operations
  
  

Perks & Benefits

• Annual Medical and Dental allowances
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)
• Paid Vacation / Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!
  
  

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at:http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.