Store Manager

Valiram, established in 1935 in Kuala Lumpur, Malaysia, has grown from a textile trading business to Southeast Asia's leading luxury goods and retail specialist. With over 500 stores and a presence in 10 countries, Valiram boasts an impressive portfolio of more than 200 renowned brands, spanning fashion, accessories, timepieces, jewelry, cosmetics, and dining concepts. It is known for its association with internationally acclaimed brands such as Bath & Body Works, Victoria's Secret, and Michael Kors, as well as its innovative retail concepts like Swiss Watch Gallery and Bacha Coffee. Valiram is dedicated to creating luxurious shopping experiences and remains committed to delivering world-class retail environments across the region.

This is a full-time on-site role for a Store Manager, based in Malaysia. The Store Manager will oversee daily store operations, drive sales performance, ensure exceptional customer service, and lead a team to meet and exceed business targets. Responsibilities include staff supervision and development, inventory management, implementing marketing initiatives, and maintaining visual and operational standards in alignment with brand guidelines. The Store Manager will also play a key role in customer engagement and building lasting brand loyalty.

• Leadership and team management skills, including the ability to inspire, motivate, and mentor a team.
• Experience in sales, customer service, and relationship management.
• Strong organizational skills and the ability to manage inventory, operations, and visual merchandising effectively.
• Proven capability in executing marketing strategies and achieving sales targets.
• Excellent communication and interpersonal skills, with a focus on creating exceptional customer experiences.
• Problem-solving abilities and decision-making skills in a retail environment.
• Previous experience in retail management, particularly in luxury or fashion brands, is highly advantageous.
• Availability to work flexible hours, including weekends and holidays.