We are creating a cutting-edge digital ecosystem aimed at revolutionizing the industry with digital capabilities. We are seeking an experienced and visionary professional to join our team as a Senior Manager of Strategic Partnership Success Manger. In this role, you will play a crucial part in shaping and executing our strategic partnership initiatives, driving long-term collaborations through best class delivery, and fostering mutually beneficial relationships across diverse use cases implementation.
Roles and Responsibilities
Strategic Project Management and Delivery
- Ensure high-quality, timely delivery of strategic partnership program projects aligned with organizational goals.
- Design polices, process and approval criteria for strategic projects. Launch projects in strategic account and monitor status, results and continuously make enhancements on programs.
- Serve as the project manager, establishing clear delivery timelines and coordinating internal and external teams.
- Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success.
Product and Stakeholder Management
- Act as a subject matter expert (SME) for products, bridging business development and product teams.
- Develop standardized materials and solutions for product implementation and create promotional content such as product guides.
- Adapt product solutions to meet partner and local market needs, providing feedback for product enhancements.
Tools and Process Optimization
- Build tools, dashboards, and systems to enhance operational efficiency and communication within the strategic partnerships team.
- Streamline internal processes to improve delivery timelines and maintain quality standards.
Event Coordination and Marketing Support
- Collaborate closely with the marketing team to design and execute events and partner site visits, creating impactful experiences for stakeholders.
Requirements
- 10+ years of experience in strategic partnership management or strategic project management roles, with 5+ years in the payment industry.
- Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred).
- Proven track record of success delivery in strategic partnership collaboration, particularly within the payment and marketing solutions industries.
- Exceptional communication and presentation skills, with the ability to adapt style for various audiences, including C-level executives.
- Strong analytical skills, capable of interpreting complex data to provide actionable insights.
- Self-motivated and proactive, with a forward-thinking approach to relationship-building and problem-solving.
- Collaborative mindset, thriving in cross-functional team environments.
- Proficiency in English; multi-languages(mandarin) is preferred.
