Executive / Senior Executive Student Learning
Location: Nilai, Negeri Sembilan
Salary: RM3,500 RM4,999
Working Hours: Normal Office Hours
Job Overview
We are seeking a dedicated Executive / Senior Executive Student Learning to support student engagement, learning adaptation, and academic progression, particularly for international students. This role works closely with academic schools and student affairs to ensure a positive and inclusive learning experience.
Key Responsibilities
1. Student Support & Engagement
- Guide new students in adapting to the academic environment, policies, and learning expectations.
- Collaborate with Student Affairs and academic schools to coordinate student support initiatives.
- Provide learning guidance and academic advice to encourage student progression and retention.
- Organize activities that promote an inclusive, supportive, and engaging learning environment.
2. Administrative & Operational Support
- Provide administrative support to the Head of the Centre for International Student Academic Support.
- Assist with translation of documents between English and Mandarin.
- Perform other duties related to student learning support as assigned.
Requirements
Education & Experience
- Master's Degree required (preferably in Business, Management, or a related field).
- Minimum 2 years experience in student support, international education, or academic services.
- Experience working with international students, especially students from China, is an advantage.
Language & Communication
- Fluent in English and Mandarin (spoken and written) for student communication and document translation.
- Strong interpersonal and communication skills to build rapport with international students.
Technical Skills
- Intermediate proficiency in MS Word, PowerPoint, and Excel.
- Able to manage student documentation, records, and coordination effectively.
Other Requirements
- Strong collaboration skills to work with multiple internal departments.
- Willingness to support student-related activities outside normal working hours when required.