Overall Role Purpose
Supervisor will assist Head of Screening Centre / Managers with various export related regulatory compliance programs. This individual would be directly involved supervis ing the Denied Party Screening & Sanctions Screening Team with relevant internal/external stakeholder day-to-day compliance issues policies and procedures reporting monthly compliance metrics and work with operations to ensure procedures are in compliance with applicable laws and regulations.
Key Responsibilities
Process
. Manage a team of screeners and analysts.
. Provide support on research and review of Denied/Restricted Parties shipments
. Review and update as necessary internal policies and procedures pertaining to regulations and export clearance, including coordinating the development or revision of procedures to ensure compliance
. Ensure that processes, procedures and operations are in compliance with government, customs, safety and all other applicable regulations
. Develop and deliver training relative to export activities as business needs dictate
. Research and review imports and exports against DHL policy and government regulations
. Provide guidance to company employees on all export compliance issues, including interpretation and application of the applicable rules/regulations
. Responsible for keeping abreast of new or pending laws and regulations that could potentially affect the business, and then communicate compliance changes to impacted areas of the organization
. Provide regulatory compliance reports, and establish compliance metrics for improvement of compliance and reduction in agency penalties/violations
. Respond to internal/external compliance inquiries
. Assists with annual regulatory compliance audits of gateways, hubs and service centres
. Conduct regular export compliance process reviews and internal audits across all operating units to assure export compliance effectiveness and identify areas of weakness for improvement
. Ensure, with superiors , that all employees are properly trained on all aspects of governmental and regulatory agency regulations and DHL policies and procedures
. Responsible for coaching, developing and training up to 10 -12 analysts.
. Duties as otherwise assigned
Stakeholders
. Providing a feedback for Customer's requests and escalations
. Supports customers with service/operational issues related to Denied Parties/Embargoes compliance.
. Discusses, advises and negotiates with customers in order to ensure highest level of compliance whilst maintaining highest level of service.
. Work with local country organizations to ensure a secure network via compliant processes.
. Escalate all confirmed valid match records/shipments requiring potential legal consultation to the Managers.
Management Responsibilities
. Supporting the manager, manage a subset Export compliance responsible for all aspects of day-to-day personnel management of Export compliance team including resourcing, shift planning, coaching, training, and developing subordinate staff etc.
. Direct Supervision of 10 - 12 analysts
. Responsible for coaching, training and developing analysts
Skills
. Excellent analytical and problem solving skill
. Excellent communication skill in English (both oral and written)
. Fluent English and another regional language, depending on the region requirement (Korean, Japanese, Mandarin etc)
. Highly motivated and able to work under minimal supervision
. Ability to work in fast pace and high pressured environment
. Proven ability to plan, organize and drive changes
. Able to take directions and responsibilities
. Excellent interpersonal skills
. High attention to details
. Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications
. Possess high knowledge in trade compliance and export control regulations or have legal background (preferable)
. Strong team player
Expected Years of Experience
. Min 5-6 years of relevant working experience in regulatory compliance, export control, customs and transportation related fields
. Min 3 year experience in supervisory or other leadership role
Educational Qualifications
. Degree Holder from a reputable academic institution or equivalent by experience (preferable in international law, international business administration a plus)
