Sustainability Solution Anlayst

High Level Tasks

• Support Sustainability Solution Designers in collaboration with Sales and Customers in qualifying ITAD (IT asset disposition) services.
• Analyzing customer needs, designing technical architectures, and recommending appropriate technologies to solve business problems.
• Collaborate with internal teams and Lenovo ITAD Vendors to develop a compliant, executable, and financially viable IT asset disposition solution.
• Create Customer proposals.
• Determine appropriate contract methods, create contract when required, and liaison between Customer and Lenovo legal until executed.
• Collaborating with sales teams to prepare demos, present solutions, and answer technical questions.
• Challenge existing processes to ensure delivery of the best solution for the customer.
• Focusing on ensuring customers can effectively use and benefit from the solutions implemented, contributing to long-term satisfaction.
• Develop and manage operational team and vendor reports.
• Maintain an up to date knowledge and understanding of certifications, technology, tools and toolsets in the ITAD industry.

Position Requirements:

• Mandarin speakers preferred to effectively communicate with Mandarin-speaking clients.
• University degree preferred.
• Experience with MS Excel, Word, and PowerPoint.
• Demonstrate understanding and experience of the ITAD (IT Asset Disposal) industry (3+ years experience in solution development, contract creation and negotiation, business development, project management and/or services operations)
• Experience with electronic product end of life management.
• Strong ability to produce, leverage and interpret big data sets and operationalize for decision making and actions.
• Articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result.
• A winning mentality and approach to working with Sellers and Customers.
• Ability to manage multiple concurrent projects and priorities.
• Demonstrable success working in a multicultural, multinational environment preferred.
• Proficient in English, any other language is an advantage.
• Experience of creating and delivering internal and external communications (e.g., reporting).
• Mature personality, able to work independently, strong sense of customer service.
• A demonstrated ability and continuing desire to work under pressure, and aggressively attack tight deadlines.
• Strong attention to detail and thoroughness in completing tasks, tracking and reporting.
• Ability to produce, leverage and interpret big data sets and operationalize for decision making.
• Good working knowledge of standard business practices.