System Administrator

IT SYSTEM ADMINISTRATOR Full-Time | On-Site | IT Infrastructure

ROLE OVERVIEW We invite a highly skilled and motivated IT System Administrator to join our team and take ownership of our technology backbone. In this role, you will be instrumental in architecting, deploying, and sustaining robust IT infrastructure that powers our day-to-day operations and long-term growth. If you thrive in a fast-paced environment, take pride in system reliability, and have a passion for staying ahead of evolving technology — we want to hear from you.

KEY RESPONSIBILITIES

1. System Management • Installation & Configuration: Install, configure, and maintain operating systems (Windows, Linux) and server environments across physical and virtual platforms. • Performance Monitoring: Continuously monitor system performance to maintain high levels of availability and reliability. • Backup & Recovery: Implement and manage backup solutions with regular testing to ensure data integrity and recoverability. • System Updates: Apply OS patches, upgrades, and administrative tool updates on a regular and timely basis.

2. Application Management • Performance Monitoring: Monitor application performance, identify bottlenecks, and resolve issues to maintain optimal system health. • Security Management: Implement application security controls and ensure compliance with security policies and industry best practices. • Incident Response: Respond to and resolve application security incidents and breaches promptly and effectively.

3. User Support • Technical Assistance: Deliver technical support and troubleshooting assistance to developers and end-users for application and software-related issues. • Account Management: Manage user accounts, repository permissions, and access controls to ensure secure and efficient operations. • Documentation: Develop and maintain comprehensive technical documentation and user guides for IT infrastructure systems and procedures.

4. Security & Compliance • Policy Implementation: Develop, implement, and enforce IT security policies and procedures across systems. • Compliance: Ensure all systems comply with applicable industry standards, regulatory requirements, and internal company policies. • Security Audits: Conduct regular security audits, vulnerability assessments, and risk analyses to proactively identify and mitigate potential threats.

5. Project Management • Project Planning: Lead and actively participate in IT projects, including system upgrades, migrations, and new technology implementations. • Vendor Management: Coordinate with vendors and service providers for procurement, support contracts, and service level agreements. • Technology Evaluation: Evaluate emerging technologies and solutions to continuously improve IT infrastructure and operational efficiency. • Cloud Deployment: Plan, execute, and manage cloud deployment initiatives, including migration of on-premises workloads to cloud environments (AWS, Azure, GCP, or Huawei Cloud). • Interdepartmental Collaboration: Work closely with cross-functional departments to understand their IT requirements and deliver tailored solutions.

6. Maintenance & Troubleshooting • Routine Maintenance: Perform scheduled maintenance on IT systems, including updates, patches, and performance optimisations. • Issue Resolution: Troubleshoot hardware, software, and network issues through root cause analysis and implement effective, lasting fixes. • System Optimisation: Develop and implement strategies to optimise system performance and operational efficiency. • Asset Management: Maintain an accurate and up-to-date inventory of all IT assets, including hardware, software, and licences.

QUALIFICATIONS & REQUIREMENTS

Education • Bachelor's degree in Computer Science, Information Technology, or a related field. • Professional certifications are highly desirable (e.g., CompTIA Network+, Microsoft Certified Systems Administrator, Red Hat Certified System Administrator).

Experience • Minimum 3–5 years of hands-on experience in system administration, network management, or a comparable role.

Technical Skills • Operating Systems: Proficiency in Linux; working knowledge of Windows Server environments. • Virtualisation: Hands-on experience with VMware, Hyper-V, or equivalent virtualisation platforms. • Networking: Solid understanding of network protocols and services including TCP/IP, DNS, and DHCP. • Security: Practical experience with network security tools, practices, and frameworks. • Cloud Services: Hands-on experience deploying and managing workloads on AWS, Azure, GCP, or Huawei Cloud (HWC); proficiency in cloud infrastructure provisioning, IaaS/PaaS services, and SaaS application management. • Scripting & Automation: Proficiency in PowerShell, Python, or Bash for scripting and task automation; hands-on experience with infrastructure-as-code and configuration management tools such as Terraform and Ansible.

Soft Skills • Strong analytical and problem-solving capabilities with a systematic, solution-focused approach. • Excellent verbal and written communication skills, with the ability to convey technical concepts clearly to non-technical stakeholders. • Proven ability to work both independently and collaboratively within a team environment. • High attention to detail with strong organisational and time management skills. • Genuine passion for technology and a commitment to continuous professional development and staying current with industry trends.

WORKING CONDITIONS • Predominantly office-based working environment. • Availability required outside standard business hours, including evenings and weekends, for scheduled maintenance, system upgrades, or emergency support. • Occasional travel to company sites or data centres for installations, maintenance activities, or on-site support. • Regular collaboration with internal teams, external vendors, and third-party service providers.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, or any other protected characteristic.