System Analyst

Qualification:

• Bachelor's degree in IT/computer science/computer engineering or equivalent
• Preferably tertiary qualification in Computer Studies.
• Minimum 5 years in application development or management
• Insurance domain experience is must

Experience:

• Strong background in managing end to end IT projects, from understanding business processes and gathering requirements to system design and implementation.
• Proven experience in leading system integration projects, including integrating disparate systems, applications, and data sources.
• Demonstrated ability to solve complex problems and translate technical solutions to meet business users requirements.
• Project Management Certification (PMMI, PRINCE, SAFE Agile, Scrum Master) would be desirable
• Well versed with MS Office and can write reports, business correspondences and prepare presentations.
• Skilled in stakeholder management, building and maintain strong working relationships with internal teams and external vendors.
• A team player who prioritizes tasks and meets deadlines consistently
• Experience working in or with financial institutions would be an advantage

Key Skills:

• Basic to intermediate understanding of insurance application systems, especially PAS components.
• Good grasp of integration flows
• Proficient in MS Excel, PowerPoint, and issue tracking software (JIRA)
• Strong cross system analytical and troubleshooting ability
• Organized and detail oriented with good time and task management
• Clear written and verbal communication, comfortable explaining to non-technical users
• Collaborative and responsive to team direction and business needs
• Skilled in developing creative, practical solutions to overcome integration challenges and enhancing product capabilities
• Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects

Key Knowledge:

• Understanding of system integration concepts, including APIs, middleware, data exchange formats (e.g., XML, JSON), and data synchronization.
• Awareness of current trends and technologies affecting product and integration