System Integration Lead

ShopBack

Kuala Lumpur

10-12 Years

This job is no longer accepting applications

Posted 25 months ago

Job Description

ABOUT US

The ShopBack Group is Asia-Pacific's leading shopping, rewards, and payments platform, serving over 40 million shoppers across ten markets.

Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.

About the Team:

The Partner Integration Solution Team is instrumental in both establishing and maintaining system connections with all Shopback merchants. Key responsibilities include:

1. Collaborating with Regional Business Developers on new integrations and troubleshooting for key regional accounts.

2. Supporting local integration operations through recruitment, training, knowledge sharing, and backup.

3. Working closely with Product Managers and Engineers to evolve integration solutions, optimize operations platforms, establish standardized processes, and refine integration tools.

Role:

As an Integration Solution Specialist, you will oversee designated markets and regional merchant accounts, ensuring effective and efficient delivery of the tasks highlighted above.

Requirements

Minimum of 10 years experience in the Online E-commerce Industry, OTA, or Affiliate Marketing Industry.
Demonstrable experience in working alongside product and engineering teams.
A strong sense of self-motivation and a passion for delivering high-quality work.
Proficiency in Microsoft Excel functions and Google Sheets.(Advantageous) Familiarity with pixel integration, GTM, postback, JSON/XML APIs, HTML, Javascript, and SDK Integration.(Advantageous) Understanding of marketing attribution, CPS, and CPI business models.(Advantageous) Experience with affiliate networks like Partnerize, Impact Radius, Commission Factory, etc., or with MMPs like AppsFlyer, Adjust, etc.
Must be based in either Vietnam or Malaysia.