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Team Lead, Data Analytics

Team Lead, Data Analytics

affin group
  • Posted 10 hours ago
  • Be among the first 10 applicants

Job Description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Summary

  • The Data Analyst generates customer, portfolio, and risk insights to optimize growth, profitability, and risk-adjusted returns, while providing business units the data support and MIS required for decision making to drive performance.

Job Responsibilities

  • Lead the development and maintenance of the Delinquency Dashboard, covering arrears, flow rates, cures and key delinquency trends to support timely collections actions.
  • Oversee the Collections Productivity Dashboard, monitoring contact rates, PTP performance, recoveries and productivity metrics to identify performance gaps and improvement opportunities.
  • Develop and maintain the Collection Segmentation Priority Matrix to identify and prioritise customer segments based on delinquency behaviour, risk profile and recovery potential.
  • Lead Auction Aging & RP Analysis to monitor auction pipelines, aging trends and recovery performance, highlighting key issues and areas requiring management intervention.
  • Drive the NPL Dashboard, providing insights on NPL inflows, stock movements, recoveries and write-offs to support portfolio and collections strategy.
  • Develop Risk Monitoring Reports to identify deteriorating customer segments, portfolio trends and risk vintages, enabling early identification of potential credit and collections risks.
  • Lead the Collections Forecast Dashboard, providing projections on inflows, recoveries and target achievement to support collections planning and performance tracking.
  • Translate data into actionable business insights by analysing trends, variances and key performance indicators and presenting findings to management and relevant stakeholders.
  • Lead and review analytics outputs to ensure data accuracy, consistency and timeliness across collections and credit risk reporting.
  • Partner with Collections, Credit Risk and Business teams to understand business requirements, develop relevant analytics solutions and support data-driven decision making.
  • Identify opportunities to enhance reporting and analytics capabilities, including automation, dashboard optimisation and improved data visualisation to increase efficiency and reduce manual reporting.
  • Provide guidance and coaching to analytics team members on data analysis, reporting standards, dashboard development and interpretation of collections and risk metrics.

Job Requirements

  • Bachelor's Degree in Accounting/Finance/Business Administration or related degree.
  • Minimum 5 years experience in the financial industry.
  • An aptitude for numbers and understanding of Profit & Loss.
  • Meticulous with keen attention to details.
  • Strong communication skills.
  • Strong interpersonal skills with ability to listen, interpret, influence, and negotiate.
  • Good with troubleshooting & problem-solving skills.
  • Naturally inquisitive with a desire to understand a broad range of commercial issues.
  • Ability to work on tight deadlines with minimal supervision, willing to learn and able to work under pressure.
  • Possess good analytical skills and enjoy working with data.

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