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Touch 'n Go Group

Team Lead, Product (Payments) | TNG Digital

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  • Posted 7 months ago

Job Description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Description:

  • Lead a product development team within the Payments domain in charge of online & offline payments capabilities
  • To provide the Product Team with thought leadership on loyalty and payments, based on extensive experience in varying roles within the ewallet industry.
  • Manage product through the product development lifecycle by leading in house teams in drafting business requirements, prioritizing features, and collaborating with team members to ensure product features are delivered according to specifications within the required timeline.
  • Work on product ideas that are focused on driving sales, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers.
  • Define and document product requirements, features, and functionality.
  • Work with UI/UX/Content teams to bring engaging user experiences to life.
  • Assess opportunities by identifying ROI, define key performance indicators and partner with business intelligence team to measure success.
  • Provide ongoing analysis on product effectiveness using a data driven approach.
  • Coordinate with TNG Digital business professionals to leverage relationships, establish best practices for marketing and advertising and collaborate on a unified TNG Digital vision in the ewallet space.
  • Collaborate with the other product domains to get alignment, report updates and build business cases, solutions etc.
  • Lead cross functional teams to define product specifications, establish milestones and manage quality for successful implementation of projects.
  • Perform analysis of payments industry, international payment partners and design suitable product solutions based on market's demand.

Job Requirements:

  • Possess tertiary or professional qualification from a recognized institution specializing in Business Administration, Science, and Information Technology or related Professional Certification.
  • At least 7-10 years of product management experience, including, understanding the customer, requirement analysis, product design and offering development, pricing, competitive analysis, etc.
  • At least 2 years of payment channel integration experience.
  • Solid understanding of the payments industry, which includes credit / debit card networks, issuers, acquirers, alternative payment channels.
  • Ability to work with offshore teams, strong in multi-tasking and perform well under pressure.
  • Experience in UED (User Experience Design) or UI (User Interface) Design is preferred.
  • Track record in leading business critical projects of large scope.
  • Able to co-ordinate activities by others and provide leadership to cross-functional project teams.
  • Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership.
  • Well-developed presentation skills, including the ability to effectively deliver information internally and externally at all levels.
  • Strong analytical and problem-solving skills.
  • Ability to travel internationally.
  • Able to write solution proposals.
  • Proficient in MS PowerPoint, Project, Visio & Excel.

Our Perks & Benefits:

  • Flexi clock-in hours.
  • eWallet allowance.
  • Unlimited office pantry fruits, snacks and drinks.
  • Mobile and broadband subscription reimbursement.
  • Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
  • Additional leave including family leave and paid care leave to care for family members.
  • Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
  • Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.

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About Company

Job ID: 110193923

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