Techn Specialist LAN

Job Description: Job Description: Technical Specialist (LAN)

Duties and Responsibilities

Responsible to deliver the services associated with LAN Service Module based on the scope set out in the MSA

Own the Service Levels and contractual commitments including the Service Level reporting for the LAN Service Module

Re-purpose/re-mobilize the critical operational resources to meet any immediate requirement across Service Delivery and Operations.

Drive Continuous Service Improvement for LAN Service Module

Own and implement the Business Continuity plan for the operations of the LAN Service module

Responsible for the demand and consumption of the Services of the LAN Service module

Support BASF Service Delivery Managers in delivering their responsibilities.

Participate in customer calls and be contact for regional customers to respond/support on potential design questions

Support to Operations Team on Incidents and complex requests

Travel within region may be required

Minimum Job Entry Requirements

Bachelor of engineering degree and 8-10 years of experience on Networking Technologies.

Experience on Large Enterprise Networks as a Service/Technical Delivery Manager.

Strong experience on CISCO Nexus/Catalyst/Meraki WLAN technologies

Strong understanding of Network Segmentation approaches and CISCO SD Access based Network Segregation

Knowledge and experience on Infoblox DDI (DNS, DHCP & IPAM) and Cisco ISE will be a plus.

Must have CCNP (Routing & Switching)/CCIE R&S desirable

Ability to coordinate with various teams involved in the BASF Contract to deliver the services to the customer on time also with the committed quality.

Ability to manage multiple tasks in a fast-paced complex network environment.

Self-starter with attention to detail and ability to maintain focus over long periods of time.

Ability to work on call support at odd hours as needed.

Besides fluent in English additional Language is desired

Strong hands-on experience on the following (Mandatory)

LAN Switches 9500/9300/9200/6800/4500/3850/3750/3730/3650/83560/3550/2960

WAP 9115/6300/3702/3502/2802/2702/2602/1852/1832/1702/1602/1562

WLAN Controller CT3504/5520/9800LC

Radius Server Cisco ISE/Appliance Server (SDDC)/Halt3 cage SG4