Technical Manager

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

• Facility Management (Operation & Maintenance)
• To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE – Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site
• Recommend continuous management initiatives and energy management plan.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects
• Competent in under taking Job Hazards Analysis (JHA)
• To submit relevant reporting data and ensure timely submission to Facilities Manager
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager
• HSE Management
• To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in under taking Job Hazards Analysis (JHA)
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Procurement & Vendor Management
• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
• To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines
• Technical Team Management
• To prepare the job descriptions for all technical staff and assign relevant manpower to specific task
• Provide advice to the technical team and overall management of their work schedule
• Helpdesk Team Management
• To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management
• Qualifications and Ideal Experiences
• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
• 3 - 4 years of relevant experience in engineering, semiconductor or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage
• 1 - 2 years experience in the operation of electrical and mechanical services in Tier III or
• equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of
• undefined
• Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers,
• undefined
• Lead major DC activities during non-office hours where appropriate.