Technical Operations Analyst

Company Description

SPARKD Partners specializes in identifying, de-risking, and solving challenges in supply chains to enable business growth while maintaining cost-efficiency. With a keen focus on creating tailored solutions, we provide comprehensive assessments and foster strong customer relationships to ensure cost savings, revenue enhancement, and a resilient supply chain. Our core competencies include supply chain risk mitigation, alternative material sourcing, development of new supply chains and technical market assessment.

Our clients range from publicly traded multinational companies to small-medium enterprises around the world.

Working Environment

The candidate ideally is willing and interested to work in an environment where everyday is a new project and a new challenge to solve. Comfortable in uncertainty and motivated to do what it takes to learn anything and everything that crosses his/her path.

Key attributes we are looking for:

• Self starter
• High ownership
• Curiosity
• Desire to learn anything

Role Description

This is a full-time hybrid role for a Technical Operations Analyst located in WP. Kuala Lumpur, with some flexibility for remote work. The Technical Operations Analyst will be responsible for performing technical support, troubleshooting issues, and providing exceptional customer service. Day-to-day tasks include conducting data analysis, supporting technical operations, and facilitating clear communication with team members and clients.

Qualifications

• Strong Analytical Skills for data analysis and assessment
• Proficiency in Technical engineering terms, concepts and how products work
• Excellent Communication skills
• Ability to work both independently and as part of a team
• Bachelor&aposs degree in Engineering is preferred but related field or equivalent work experience is acceptable
• Experience in supply chain management or a related industry is a plus

Key Activities of the Role:

Strategic Sourcing

• Lead end-to-end sourcing initiatives including RFPs, vendor negotiations, and contract optimization.
• Evaluate supplier capabilities, pricing, risk, and compliance to ensure alignment with firm and client objectives.

Spend Analysis

• Analyze internal and client spend reports across multiple categories to identify cost-saving opportunities and procurement trends.

Market Research and Intelligence

• Conduct in-depth market research on supply base trends, emerging vendors, pricing benchmarks, and best-in-class procurement practices.
• Deliver competitive and supplier intelligence reports to support strategic decisions and client advisory.
• Monitor macroeconomic and geopolitical factors affecting sourcing strategies (e.g., commodity volatility, tariffs, supplier disruptions).
• Open to learning technical aspects of a product regardless of the industry.

Presentation Design and Insight Generation

• Develop clear, visually compelling PowerPoint decks to communicate sourcing strategies, spend analysis, and market insights to internal teams and client executives.
• Distill complex data into concise, insight-driven narratives tailored for C-level presentations.
• Uphold high standards in storytelling, structure, and slide design, including use of charts, infographics, and visual frameworks.

What you gain:

• Personal growth and development
• Competitive salary
• Interaction with international companies