Technical Project Manager

Essential Technical skills:

Possess Project/Program Management certifications such as PMP, PRINCE2, or Agile/Scrum Master.

Expertise in project strategy, lifecycle management, and high-pressure execution environments.

Mandatory hands-on mastery of MS Office (Word, PowerPoint, Excel, Visio) and Project tool for roadmap visualization.

Solid understanding of the Presales-to-Delivery pipeline, including Solutioning, Sales support, and Marketing alignment.

Comprehensive knowledge of Security Solutions, SOC Operations, and Professional Technical Consulting services.

Good awareness of Cloud Architecture (Azure/AWS), Multitenancy, and Infrastructure-as-Code concepts.

Proven ability to establish best practices for New Customer Onboarding, Implementation Frameworks, and Design Templates.

Expertise in developing and maintaining high-quality technical documentation.

Conceptual awareness of Network Security, Endpoint Protection, Servers, Databases, and Operating Systems.

AI and LLM usability for delivery of services to customers.

Non-Technical Skills

Exceptional interpersonal skills with the ability to articulate complex technical stories to both engineers and C-suite stakeholders.

Proven ability to navigate and lead within a matrix organization, influencing cross-functional teams.

Deep understanding of Service Operations and Delivery frameworks (ISO 20000 & ITIL Processes).

Exposure to and practice of ISO 27001, NIST-CSF, SOC2 CIS, GDPR, CMMC, and other global compliance standards.

Practical awareness of Enterprise Ticketing Systems (e.g., ServiceNow, Jira, or Remedy).

Innovative thinker with decisive decision-making skills and a perseverance-first mindset.

Proactive approach to sharing best practices and driving internal process optimization.