Technical Sales Engineer

Skills & experience requirements:

• Education: Bachelor's Degree or Diploma in Engineering, Manufacturing, or a related technical discipline.
• Experience: Commercial support, order coordination, or costing role, ideally within industrial automation, high-tech manufacturing, or renewable energy sectors.
• Technical Acumen: Ability to read technical documents, understand equipment specifications, and comfortably discuss industrial hardware.
• Commercial Skills: Proven experience in generating complex quotations and coordinating the B2B order lifecycle. A working understanding of international trade practices and cross-functional team coordination is highly advantageous.
• Attributes: Highly organized and detail-oriented. Excellent written and verbal communication skills.

Descriptions of job duties:

Quotation & Costing Management

• Manage the end-to-end costing and quotation process for technical spare parts, system upgrades, and automation components.
• Analyze technical specifications and Bills of Materials (BOMs) to ensure highly accurate pricing and margin calculations.
• Liaise closely with engineering, procurement, and supply chain teams to verify component costs, availability, and production lead times.
• Maintain and update pricing databases, sales risk logs, and commercial documentation.

Order Management & Internal Coordination

• Process incoming purchase orders, verify commercial terms, and facilitate a seamless handover to the internal Project teams for execution.
• Act as the primary commercial bridge between the client and the Logistics team, ensuring client delivery expectations, required shipping documentation, and agreed Incoterms are clearly communicated.
• Liaise with the Project Team to track manufacturing progress, partial deliveries and align onsite installation or service crew schedules with the client's timeline.

Sales Operations & Enquiry Follow-up

• Act as the commercial and technical liaison for inbound customer enquiries, ensuring rapid and accurate follow-ups.
• Qualify leads by understanding the client's basic technical requirements before escalating complex system discussions to Sales Management.
• Track the sales pipeline and manage CRM records to provide full visibility into active deals and post-sale support.

Marketing Support

• Develop and maintain technical marketing collateral, product presentations, and specification sheets for client meetings.
• Assist in the planning, logistics, and execution of major international industry exhibitions and trade shows (coordinating booth requirements, equipment displays, and client invitations).
• Conduct basic market monitoring on industry hardware trends and competitor activities to support strategic sales initiatives.