Technical Sales Executive

About Us

Is Ikhlas Suci is a leading provider of Energy Management Systems (EMS), AI-driven Chiller Optimization solutions and Chiller Replacement projects. We specialize in helping commercial and industrial clients reduce energy costs, improve operational efficiency, and achieve sustainability goals through advanced building digitalization and data-driven optimization.

As we continue to expand our footprint across Malaysia and the region, we are seeking a Technical Sales Executive who can blend technical expertise with business development capabilities to drive growth and deliver impactful energy solutions.

Role Summary

The Technical Sales Executive will be responsible for identifying new clients, understanding their operational and energy challenges, and proposing tailored solutions involving Is Ikhlas Suci's EMS, BMS integration, and chiller optimization technologies. This role requires a proactive individual who can bridge the gap between engineering innovation and commercial success.

Key Responsibilities

1. Business Development & Client Acquisition

Identify, approach, and qualify potential clients across key sectors such as commercial buildings, hospitals, shopping malls, and industrial facilities.

Develop a strong sales pipeline through direct outreach, industry networking, and participation in sustainability and facilities management events.

Conduct client needs assessments to align proposed solutions with their energy-saving objectives and ESG commitments.

Prepare and present proposals for zero-capex and shared-savings models (ESCO structures).

2. Technical Sales & Solution Design

Collaborate with the engineering and data analytics teams to design customized energy optimization and monitoring solutions.

Conduct site visits, energy audits, and preliminary load assessments to identify potential savings opportunities.

Deliver technical presentations, demonstrations, and solution walkthroughs to clients and consultants.

Prepare commercial quotations, technical submissions, and tender documentation.

3. Client Relationship Management

Serve as the main point of contact throughout the sales and implementation cycle.

Maintain strong client relationships post-installation to identify expansion or upgrade opportunities.

Gather feedback and share insights with the product development team to refine solution offerings.

4. Market Insights & Collaboration

Stay current on market trends, government incentives (e.g., EECA, MyHIJAU, SEDA programs), and competitor solutions.

Collaborate with marketing and project teams to develop case studies and technical collateral.

Provide management with regular reports on sales performance, pipeline status, and market insights.

Requirements

Education: Bachelor's degree in Mechanical, Electrical, Mechatronics, or Energy Engineering.

Experience: 25 years of experience in sales engineering, energy solutions, or HVAC optimization.

Technical Knowledge: Strong understanding of chiller systems, HVAC optimization, and BMS/EMS platforms.

Familiarity with AI/IoT applications in energy management.

Skills: Excellent communication, negotiation, and client engagement skills.

Sales experience is highly recommended for this role.

Strong analytical and problem-solving mindset.

Attributes: Proactive, target-oriented, and technically curious.

Comfortable engaging with both engineering teams and C-suite decision-makers.

Ability to interpret single-line diagrams, mechanical drawings, and energy audit data.

Preferred Qualifications

Experience working within an ESCO, facility management, or energy optimization company.

Knowledge of IoT sensors, AI-based energy analytics, and building automation systems.

Familiarity with SIRIM, MyHIJAU, or Green Building Index (GBI) frameworks.

Professional certifications in energy management or sales (REEM, CEM, REM, etc.) are advantageous.

IS Ikhlas is dedicated to empowering individuals with financial freedom, especially those in need. In response to the challenging global financial climate, we were established to provide crucial support and relief during difficult times. Our mission is built on creating impactful solutions that genuinely help people navigate financial strains.

Role Description

This is a full-time, on-site Technical Sales Executive role located in Johor Baharu. The Technical Sales Executive will be responsible for delivering technical support to clients, understanding customer needs, and providing tailored solutions that align with our products and services. The role includes engaging with potential clients, supporting the sales team in technical discussions, and ensuring excellent customer satisfaction through effective collaboration and communication with both internal teams and clients.

Qualifications

• Proficient in Technical Sales Executive and Technical Support, with the ability to provide technical consultation and solutions.
• Strong skills in Sales, with experience in meeting objectives and exceeding client expectations.
• Excellent Customer Service and Communication skills to build strong client relationships and address customer needs effectively.
• Detail-oriented with a problem-solving mindset and time management skills to handle technical challenges proactively.
• Relevant educational qualifications in engineering, business, or related fields are advantageous.