Duties and Responsibilities:
- Technical selling by providing effective solution for pharma formulation development to create impactful projects to the business.
- Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing.
- Supporting technical inquiries by providing solution to accelerate the business developments.
- Work as team player to provide technical solutions to key customers within the country.
- Work with value added service team to bring solutions to support business development.
- Conduct regular business reviews with key customer to assess their needs, address concerns and provide solutions that meet their objectives
- Collaborate with cross-functional teams, such as industry market management, value added service team, customer service to ensure seamless delivery of products/services to achieve excellent customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, contract renewals, and pricing for his/her account.
- Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services.
- Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in CRM of existing and prospective customers.
- Support the team with other responsibilities as required.
Job Requirement/Specification: -
Education : Bachelor's Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering or any related field
Experience : Minimum 5 years of experience in Pharmaceutical & Nutraceuticals manufacturing, preferably R&D or technical person who have experience in designing & developing optimal pharmaceutical dosage form for drug or formulation.
Others :
- Good business acumen and communication skills to build long-standing and successful relationships with customers.
- Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.
- Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.
- Adapt & develop solutions as per customer needs with clear & decisive communication.
- Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.
- Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.
- Good understanding with salesfore CRM software and other relevant tools
- Ability to travel to visit customer as needed.
- Strong Collaboration, negotiation, persuasion skills
- Certification or training in sales, account management or customer relationship management is a plus.
- High competency working with Microsoft office.
- Work independently with minimum supervision
- Self-motivated and disciplined approach is essential.
- Proficiency in English is essential, fluent in any SEA language is an added advantage.
Brenntag TA Team
