Technical Support Engineer
Technical Support Engineer
Mahindra Satyam- Posted a month ago
- Over 300 applicants have applied
Job Description
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
- 1 years of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
Interested Candidates can share their cvs on 9870302647
Job Location: Noida Sec-81
Package: 4.75 LPA
More Info
About Company
Skills:
Apis, Erp, Sql, Scripting, system configs, Software, hardware products
Skills:
Github, Soap Api, Jira, Rest Api, Incident Management, Selenium, Apex Triggers, Soql, Debug Logs, Agile delivery, User access deployments, Salesforce Sales and Service Cloud, Monitoring and reporting, Flow, SLA handling, Email-to-Case, Troubleshooting production issues
Skills:
can bus , battery management, vehicle diagnostic software, drivetrains, automotive systems diagnostics, electric vehicle systems, remote diagnostics tools, Troubleshooting, diagnostic tools, OBD-II
Skills:
Google Cloud Platform (GCP), Large Language Models (LLMs), Machine Learning, Artificial Intelligence, Microsoft Azure, AWS, Cloud Services, Generative AI, Chatbots, Technical Support, Hybrid cloud environments, AIML, Cloud platforms, AI/ML models, Generative AI APIs, Troubleshooting
Skills:
security tools , Incident Management, Networking, Virtualization, Linux System Administration, Windows Server Administration