Technical Support Engineer (Mandarin)

Job type: 6 months

Job mode: on-site

Working hours: Mon-Fri | 9:30am-6:30pm

Job Description:

• Provide day-to-day IT support to users and troubleshoot hardware, software, and system-related issues.
• Troubleshoot and resolve Windows, network, and Linux issues.
• Monitor and support IT infrastructure to ensure smooth daily operations.
• Respond to user queries and provide timely technical assistance.
• Escalate complex issues to the relevant teams when required.
• Maintain proper documentation of incidents and resolutions.

Requirements:

• 2–3 years of experience in IT Support / Technical Support.
• Must have: Hands-on experience with Windows, networking, and Linux.
• Good troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ch!nese-speaking candidates are required.