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Saplings HR

Technical Support Engineer

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  • Posted 3 months ago

Job Description

Responsibilities

  • Support our clients with technical issues in a professional manner
  • Provide our customers with status updates according to our SLA processes and procedures
  • Independently analysis and identify root causes of system and trading issues
  • Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.
  • Produce regular business and technical reports

Requirements

  • We are looking for a Technical Operations Engineer to support our Global Forex Client.
  • Be in charge of trading platform management, system maintenance, and provide multiple trading solutions to brokers with daily support of troubleshooting on MT4/5 and Bridge/Aggregators.
  • 1+ year(s) of a relevant working experiences
  • Able to communicate in Mandarin and English.

More Info

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About Company

Job ID: 126571105