Telemarket & Showroom Reception Executive
Telemarket & Showroom Reception Executive
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- Posted 2 days ago
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Job Description
Job Responsibility
Job Responsibilities
Job Responsibilities
- Gender: Female candidates preferred, with a professional and pleasant customer-facing presence.
- Experience: Prior experience in telemarketing, customer service, reception, front desk, or sales is an advantage.
- Language: Fluent in Mandarin and English; ability to speak Bahasa Malaysia is a plus.
- Communication: Strong phone etiquette, interpersonal skills, and clear verbal communication.
- Customer Handling: Comfortable following up with online enquiries, understanding renovation needs, and scheduling appointments with designers.
- CRM & Admin: Basic proficiency in Microsoft Office; willing to learn and use CRM systems.
- Work Attitude: Cheerful, detail-oriented, responsible, proactive, and willing to work toward KPI targets.
- Work Scope: Able to handle 80% telemarketing/appointment setting and 20% showroom reception/basic admin.
- Location & Hours: Able to work full-time at TSLaw Tower, Level 16, Imbi, Kuala Lumpur, Monday to Saturday, 9:30 AM – 6:30 PM.
- Industry Interest: Interest in or exposure to interior design/renovation projects is a bonus.
- Telemarketing & lead follow-up
- Appointment setting & CRM management
- Customer service & showroom reception
- Communication & interpersonal skills
- Mandarin & English proficiency
- KPI-driven mindset & basic admin/software skills
- Experience in telemarketing, customer service, reception, front desk, or sales is preferred.
- Fluent in Mandarin and English; Bahasa Malaysia is an added advantage.
- Strong communication, phone etiquette, and interpersonal skills.
- Comfortable with outbound calls, lead follow-up, and appointment setting.
- Able to handle CRM records, appointment tracking, and basic admin duties.
- Basic proficiency in Microsoft Office; willing to learn CRM systems.
- Cheerful, detail-oriented, responsible, proactive, and able to work toward KPI targets.
- Able to work full-time at TSLaw Tower, Level 16, Imbi, Kuala Lumpur.
- Working hours: Monday to Saturday, 9:30 AM – 6:30 PM.
- Interest or exposure to interior design/renovation projects is a bonus.
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- EIS
- Performance Bonus
- Training Provided
More Info
Key Skills
Basic admin software skills
CRM management
About Company