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Job Description
We are seeking a motivated and results-driven Telemarketing Executive to join our growing team. In this role, you will be responsible for engaging potential customers through outbound calls, promoting financial products and services, and achieving sales targets. The ideal candidate is confident in communication, customer-focused, and passionate about delivering excellent customer experiences while driving business growth.
Key Responsibilities
Sales & Customer Engagement
Conduct outbound calls to prospective customers using provided leads and databases.
Introduce, promote, and sell financial products and services effectively.
Build and maintain strong relationships with customers through professional communication.
Understand customer needs and recommend suitable financial solutions.
Accurately record customer interactions, sales activities, and follow-up actions in the company's system.
Performance & Customer Support
Consistently achieve and exceed individual sales targets and key performance indicators (KPIs).
Respond to customer inquiries professionally and address concerns efficiently.
Gather customer feedback and provide insights to support product and service improvements.
Maintain knowledge of financial products, market trends, and applicable industry regulations.
Communicate complex financial information in a simple and easy-to-understand manner.
Requirements
Previous experience in sales, telesales, telemarketing, or customer service is an advantage.
Good command of Bahasa Melayu with the ability to communicate confidently in English.
Strong communication, interpersonal, and negotiation skills.
Self-motivated, target-oriented, and resilient under pressure.
Ability to build rapport quickly and maintain positive customer relationships.
Comfortable working in a performance-driven environment.
Basic computer skills and familiarity with CRM systems are preferred.
Benefits
Attractive basic salary with performance-based incentives and commissions.
Career growth and advancement opportunities.
Comprehensive training and development programs.
Supportive and dynamic work environment.
EPF, SOCSO, EIS, annual leave, and other statutory benefits.
More Info
Key Skills
About Company
Perfect placements. Speedy staffing. Tenacious testing. Who’s Adecco, we hear you ask Only the top provider of first-class HR solutions. Our consultants work with some of the best, and most exciting, companies all over the world. We equip our clients with priceless industry insight and put everything we’ve got into training and mentoring our candidates.
We’re here to match talented people with the job opportunities and employers they’re looking for. On any given day we connect over 700,000 people with fulfilling opportunities that make the most of their skills now and enable them to develop new expertise for the future.