Telesales Executive

The Telesales Executive is responsible for contacting prospective and existing customers over the phone to promote insurance products, generate leads, explain policy benefits, and achieve sales targets while maintaining high customer satisfaction.

Key Responsibilities

• Make outbound calls to potential customers from company-provided leads.
• Explain insurance products, features, benefits, and premium details.
• Understand customer needs and recommend suitable insurance plans.
• Convince customers to purchase policies and close sales.
• Follow up with interested customers to maximize conversions.
• Maintain accurate records of customer interactions in the CRM system.
• Meet daily, weekly, and monthly sales targets.
• Resolve basic customer queries and coordinate with internal teams for policy processing.
• Ensure compliance with company policies and regulatory guidelines.

Required Skills

• Strong communication and convincing skills.
• Good negotiation and objection-handling abilities.
• Customer-focused approach with good listening skills.