Telesales Executive, Maybank Group Customer Care

• Promote and acquire customer for various types of products within the Maybank Group.
• Achieve and exceed sales performance via up sell and cross sell.
• Adhere to banking regulations, policies and procedures at all times.
• Persistently champion the Maybank brand to maximize opportunities and contribute to customer loyalty and retention.
• Continuously uphold integrity in all customer interactions.
• To serve effectively and efficiently in meeting customer requirements.

Requirements:

• Degree or Diploma holders from a recognized university, or SPM holders with experience in sales/telesales.
• Result-driven, enthusiastic and self-motivated individuals.
• Good knowledge in financial and banking products.
• Team player with initiatives and assertiveness.
• Strong relationship building, influencing skills and selling skills.
• Ability to work well with others and build rapport in business situations.
• Good customer service skills including researching and resolving customer issues.
• Excellent interpersonal skills.