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Travel Industry - Customer Service Executive - Korean Speaker

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  • Posted 10 hours ago
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Job Description

Job Description :

You will be serving a world famous airlines/travel agency.

  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support.

Qualifications :

  • Prioritizing Korean Native
  • Proficient in Korean language

-Non-native speakers must possess TOPIK Level 5 or above, or

-Have graduated from a Korean university or majored in Korean language

  • Good English communication will be advantage for this position.
  • Able to relocate to Malaysia
  • Fresh graduates are welcomed to apply

Working days: 5 days per week (including weekends & public holiday)

Working hours: Rotational Work Shift (9 Hours Per Day)

Benefits :

  • Attractive KPI incentives
  • Transportation Allowance
  • Company Corporate Discount
  • EPF, SOCSO, EIS
  • Health and life insurance (upon confirmation after probation)
  • Medical & Dental Allowance
  • One way flight ticket & 2 weeks accommodation for foreign candidates
  • Working Permit will be provided for foreign candidates

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  • ,
  • ,
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  • TOPIK 5
  • /
  • ( 5 / 2 , 1 9 )

  • KPI
  • ( )
  • EPF, SOCSO, EIS
  • ( )
  • 2
  • (Work Permit)

More Info

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About Company

Job ID: 139035417