Tuition Coordinator

Prochamp Tuition is looking for a proactive, organised and responsible Tuition Coordinator to support our tuition matching and coordination activities. The role involves understanding client requirements, identifying suitable tutors, communicating recommendations, and coordinating tuition requests through the matching process.

Working Arrangement

• Hybrid
• Flexible working arrangement

Key Responsibilities

• Manage and coordinate assigned tuition requests
• Understand student and client requirements
• Source and shortlist suitable tutors
• Recommend suitable tutor options and solutions to clients
• Communicate professionally with clients and tutors
• Maintain accurate and timely records in our CRM
• Follow up on active tuition requests and coordinate the matching process

Requirements

• 2–3 years of working experience preferred
• Strong written and spoken English
• Good communication and customer service skills
• Highly organised, responsive and responsible
• Able to work independently with minimal supervision
• Comfortable using WhatsApp, CRM systems and other digital tools
• Experience in education, customer service, coordination or administration is an advantage
• Willing to learn and continuously improve

Compensation

• Monthly Base Fee + Commission
• Estimated monthly earnings range: RM2,000 – RM4,500+, depending on workload, conversion performance and business activity.