1. Business Process Documentation
- Lead the end-to-end documentation of As-Is and To-Be finance-related processes impacted by system migration projects, including revenue recognition, invoicing, credit/debit note management, payment processing, tax and collections.
- Lead workshops between Finance and IT teams/other business units to map current processes and identify pain points, manual workarounds, and inefficiencies.
- Develop detailed process flow diagrams, SOPs, RACI matrices, and business requirement documents (BRDs), governing Finance related processes
- Translate business needs into clear and actionable documentation for developers, testers, and configuration specialists.
2. Finance Workstream Lead
- Act as the support and SME for Finance in all IT system migration program with a focus on ensuring process integrity and readiness
- Work with Senior Finance System & Governance Specialist, solution architects and system integrators to ensure To-Be processes are aligned with system capabilities and finance compliance needs
- Maintain a central repository of all documented processes and version-controlled updates, ensuring alignment with PMO and audit requirements
3. Change Impact Analysis
- Analyze the impact of proposed system changes on current finance workflows, policies, and reporting structures.
- Provide recommendations for process optimization and automation within the new system platform
- Ensure appropriate sign-off from Finance leadership on any revised process flows or exceptions
4. Testing & Validation Support
- Create process-based test scenarios and support UAT and SIT by validating that business processes perform as expected in the new system
- Document test outcomes, exceptions, and any process-related defects, and follow up on resolution
5. Training & Knowledge Transfer
- Develop process-driven training content and user guides for finance and billing end-users
- Assist in delivering or facilitating finance-specific training sessions post-migration
Qualifications
- Bachelor's degree in Finance, Accounting, Business, or a related field
- 8 - 10years of experience of which 4 years in Technology - Finance or Business Process roles, with specific experience in system migration or transformation projects
- Proven experience in business process documentation
- Strong knowledge of billing operations and financial reporting
- Excellent communication and facilitation skills, with a focus on stakeholder collaboration
