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GLOBAL OUTSOURCING GROUP

[Up to RM 2400]-English and BM Speaking Customer Service Executive for Insurance Company-(Pj)

GLOBAL OUTSOURCING GROUP
Petaling Jaya, Malaysia, Selangor
0-2 Years

This job is no longer accepting applications

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  • Posted 15 months ago

Job Description

Job Responsibility

  • Answer incoming call centre questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
  • Demonstrate accuracy in processing client policy modifications based on the data given
  • Verify new customers coverage and present policyholders with proof of insurance paperwork
  • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
  • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
  • Work in a team to achieve the required KPI elements and SLA

Job Requirements

  • Minimum possess at least SPM level or above
  • Fresh Graduates are welcome to apply
  • Fluency in English and Bahasa Malaysia (verbal, read, and type) are required
  • Willing to commit at 9am 6pm (9 hours work included 1 hour break)
  • Willing to commit on 5 days work per week (Monday Friday)
  • Able to work in Petaling Jaya (fully on-site office, reachable by LRT)
  • Proficient in basic office software (Microsoft office)
  • Able to work independently with minimum supervisory.
  • Strong work ethic and a can-do attitude

Job Benefits

  • Basic RM 2000 + RM 400 KPI
  • EPF & SOCSO
  • 12 Annual leave + 14 Medical leave
  • 1 Month Training Provided (Paid Salary)
  • Comfortable Office Environment
  • Reachable by Public Transport (LRT)
  • FREE scheduled shutter van (LRT Office LRT)
  • Work-Life Balance

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Insurance
Employment Type:
Full time

Job ID: 89089447

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Last Updated: 21-07-2025 11:37:17 PM
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